Cross posted from the Online Community Report:
We just opened up the wiki from the Online Community Unconference East, held 2/12 at Baruch College in New York.
The wiki can be found here:
http://www.socialtext.net/ocue2009/ You will find notes for many of the sessions on the wiki, and folks are still adding, so be sure and check back.
In particular, I wanted to highlight a handful of session notes that I thought were particulalry valuable. I woudl encourage you to check out the following:
Social Psychology 101 for Community Managers
Scott Moore, Independent
Social Networking in the Enterprise
Cody Burke, Basex
Twitter for Business
Ron Casalotti,BusinessWeek Digital
Managing + Motivating Community leaders
Sara Stefanik, Google
Bryan Person, LiveWorld
The Online Community Research Network is currently conducting our next research project to assess the level of satisfaction with online community platforms, and platform and service providers.
The research targets online community executives, strategists, and managers, working both in the commercial and non-profit space.
If you would like to participate in the study, you can find the research survey here:
All participants that submit a complete (and valid) survey will receive a copy of the final report, to be published at the end of February.
Again, the survey is intended for community managers and strategists only, please. This person is on the “customer” side of the customer / vendor relationship. If this describes you, please proceed. Responses from online community platform and service vendors will be factored out of the final data set, if submitted.
I was part of the “Building a Business Case for Social Marketing” webinar yesterday hosted by Aaron Strout of Powered. During the presentation, I promised to post my slide illustating the concept of a community ecosystem.
The ppt deck has two versions of this diagram, one on a black background with a build, and one with just a white background.
I hope you find the diagram useful in your presentations.
Community Ecosystem Slides
A preview of the ecosystem diagram
Cross-posted from the Online Community Report.